Introducing Maintenance Issue Workflows

Do you own rental properties, which you are responsible for maintaining?

If so, you will know how important it is to provide a great customer experience to your tenants. Doing so will make them feel valued. This in turn will encourage them to take great care of your property and stay for an extended period of time. 

A key part of providing a great customer experience, is responding quickly, to resolve issues that arise. 

To support you with this, our engineering team has now added the finishing touches to our new Maintenance Issue Workflow and we've put this live on Stacked. 

We've applied the following stages to the Pipeline for this new Workflow:

• Issue Discovered
• Specification Compiled
• Contractors Invited
• Contractor Instructed
• Site Visit Booked
• Issue Resolved

As Stacked offers an end to end solution, in time, you will be able to:

• Allow your tenants to report new maintenance issues directly on the platform
• Communicate directly with your tenants on the platform
• Communicate directly with your contractors on the platform

We're constantly evolving our cutting edge Property Investment Software.

Accordingly, if you have any ideas or suggestions, for ways that we can add more value to your property investment business, please feel free to let us know.